Facilities
Floor captains are your first point of contact for floor-level operational questions, supply needs, and day-to-day issues on each floor.
- 3600 CCB Security Desk — 215-704-1424 ›
- HUP/PCAM Security — 215-615-5656 ›
- Penn Police — 215-573-3333 ›
- 3600 CCB Fire Emergency Response ›
- I3H Helpdesk ›
- I3H Facilities On-Call — 267-463-9128 ›
- 3600 HUP Daytime — 215-662-2301 ›
- After Hours — 267-862-0080 ›
- BRB PSOM — 215-898-7208 ›
- AV Assistance (215-898-0514) ›
- PSOM Space — Standard Allocation Guidance ›
For repairs, HVAC issues, custodial concerns, or any facility-related problems on your floor, submit a request through the I3H help desk.
Submit Ticket →For larger space allocation requests, lab moves, or PSOM-wide space planning inquiries, contact the PSOM Space Planning & Operations office.
Email I3H Facilities →I3H Facilities Team
Omar Johnson, Research Facilities Operations Manager
Maarit Iverson, Research Facilities Manager
Debbie Morrall Anderson, Lab Services Assistant
Floor Captains
- Daily Operations: Break room supplies, mail distribution, and reporting facility maintenance
- Administrative Support: Directory updates and new occupant welcoming
- Communication: Regular updates and coordination between our floor and building management
Security and Maintenance
3600 CCB Security Desk: 215-704-1424
HUP/PCAM Security: 215-615-5656
Penn Police: 215-573-3333 (Note: If you are using a cell phone, 511 will not work. You need to call the 215 number. 511 works only with a campus phone.)
3600 CCB Fire Emergency Response
| I3H Service Center Helpdesk | Building or Facilities Emergency Contacts |
|---|---|
|
Report Maintenance Issues or Emergencies: I3H Facilities On-Call Number for Emergencies: 267-463-9128 |
I3H Facilities On-Call Number: 267-463-9128 3600 HUP Daytime: 215-662-2301 BRB PSOM: 215-898-7208 (24 hours/7 days week) |
Room Booking and AV
Please book conference and seminar rooms through PennMedicine 25Live Room Booking Calendar. (10+ capacity)
AV Assistance: For AV issues, call 215-898-0514
Please book collaborative spaces, telephone booths, and wellness rooms in I3H MRBS. (1-8 capacity)
Check with your Floor Captain for AV assistance in these spaces.
Building Access
Email your Floor Captain for building access. You will need to include your 8-digit Penn ID number located on the bottom of your PennCard including the last two smaller digits.
Please note the only entry/exit point for 3600 CCB will be via the main entrance at Civic Center Boulevard L1: Level 1 – From Civic Center Boulevard at West Service Drive. This entrance is open weekdays, 6:00 AM to 6:00 PM and requires an ID swipe after hours.
Security has advised that no entry or exit will be permitted via the west doors at Health Sciences Drive LL1: Lower Level 1 – From Health Sciences Drive at Civic Center Boulevard, leading into/from the auditorium.
PSOM Space - Standard Allocation Guidance
Standard Allocation Guidance – Penn Desk and Office Assignment Policy
Furniture Manual – 3600 CCB Occupant Handbook