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Computing Resources

IT and computing resources for I3H members — covering PSOM-wide systems (PMACS), university-wide IT (ISC), AV conferencing, and WiFi setup.
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PMACS

Penn Medicine Academic Computing Services — help desk, email, HPC, VPN, and PSOM-wide IT support.

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ISC (University-Wide IT)

Penn's Information Systems & Computing — PennKey, AirPennNet, PennBox, and university-wide services.

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WiFi Instructions

Step-by-step guides for connecting to AirPennNet and PennMedicine WiFi on Windows, Mac, iOS, and Android.

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AV Conferencing & Streaming

Audiovisual conferencing equipment, room reservations, and streaming support for 3600 CCB events.

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Submit a Ticket

Submit a support ticket to the PMACS help desk for IT issues and requests.

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AV Conferencing & Streaming

ISC (University Wide IT)

PMACS (PSOM & UPHS IT)

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Wifi Instructions

At the University of Pennsylvania (UPenn), ISC (Information Systems & Computing) is the central IT department for the entire university, while PMACS (Penn Medicine Academic Computing Services) focuses specifically on IT services for the Perelman School of Medicine (PSOM) and associated Penn Medicine entities. Space Planning and Operations provides AV support and manages the physical conference spaces.